Technology support

For help with your password, university email, Carmen, or any other technology issues, questions, or requests, contact the Ohio State IT Service Desk.

• Self-Service and Chat support: osu.edu/help
• Phone: 614-688-4357(HELP)
• Email: [email protected]
• TDD: 614-688-8743

Technology skills needed for this course

• Basic computer and web-browsing skills
• Navigating Carmen (osu.edu/canvasstudent)
• Know how to use Google search effectively.
• All works MUST be saved on the Cloud drive, e.g., 1TB space on OneDrive offered by OSU. Here is **how to set up OneDrive on your personal computer. I recommend using OneDrive as the default location to save all your schoolwork files.**

Required equipment

• Computer: current Mac (MacOs) or PC (Windows 10) with high-speed internet connection
• Webcam: built-in or external webcam, fully installed and tested
• Microphone: built-in laptop or tablet mic or external microphone
• Other: a mobile device (smartphone or tablet) to use for BuckeyePass authentication

Required software

• Microsoft Office 365: All Ohio State students are now eligible for free Microsoft Office 365. Full instructions for downloading and installation can be found at osu.edu/office365help.
• Adobe Creative Suite: Full instructions for downloading and installation can be found at https://it.osu.edu/adobe
• Miro + Some other online software. Get a free Miro education account Please use your OSU email to register an account.